Contact Yvezi
Yvezi is operated by Ferrarius I.A LLC.
UK delivery
Free Standard delivery on all UK orders (10–15 business days). Express delivery £4 (3–9 business days).
Customer service
For questions about a product, delivery, a cancellation or a return, email help@yvezi.com or call +44 7575 418944.
Tell us which item or order your question concerns and what you need. If you have an order reference, include it; another valid proof of purchase can also help identify a purchase. A cancellation can be made by any clear statement that you wish to cancel.
To make a complaint, describe what happened and the outcome you are seeking. If an issue remains unresolved, you can ask for it to be reviewed. This does not affect your legal remedies.
Privacy and personal information
For a privacy question, rights request or data protection complaint, email admin@yvezi.com. Read our Privacy Policy for information about our use of personal information and Shopify’s role.
Send only the information needed for your request. Do not send passwords or full payment-card details.
Company information
Legal name: Ferrarius I.A LLC.
Yvezi is the trading name of Ferrarius I.A LLC.
Operating address: 8200 NW 41st St, 2nd Floor, Doral, FL 33166, USA.
Customer service email: help@yvezi.com
Telephone: +44 7575 418944
Business hours: Mon–Fri 9:00–18:00 UK time — typical response within 1 business day.
This is our operational business address. It is not a physical shop, warehouse or designated returns address. For goods returns, contact help@yvezi.com for the supplier instructions relevant to your item. This does not restrict any address or method available to you under mandatory law.
Help using this website
If you have difficulty using a page, email help@yvezi.com with its address and a description of what you were trying to do.
