Track your order
Use the order-status link in your Yvezi order confirmation email to check your order.
Find your order-status link
- Open the order confirmation email sent to the address you used at checkout.
- Select View your order to open your secure Shopify order-status page.
- When your order is dispatched and tracking is available, follow the tracking link in your shipping confirmation email or on your order-status page.
Tracking may take time to appear after dispatch. Check your spam or junk folder if you cannot find the emails.
Need help?
Email help@yvezi.com with your order reference, if available, and the email address used at checkout. Do not send passwords or full payment-card details.
Human support: Monday–Friday, 9:00–18:00 UK time. Typical response within 1 business day.
For delivery estimates and dispatch origins, read our Shipping Policy. For other questions, contact Yvezi.